Membership Subscription Terms

By joining Wardrobe in Motion, you agree to the following terms and conditions regarding the use, duration, payment, and management of your MoVa Membership. These Membership Subscription Terms apply in addition to MoVa’s general Terms and Conditions.

1. Membership Plans

Wardrobe in Motion is available in two membership plans:

Essential — €220/month

• Access to up to three garments at a time

Classic — €320/month

• Access to up to five garments at a time

Both membership plans include unlimited garment exchanges, access to available current and past collections, professional cleaning and garment care, and the additional membership benefits displayed on our website.

Garment selection, sizes, and availability may vary. Membership does not guarantee the availability of any particular garment, style, size, or collection.

2. Ownership and Use of Garments

All garments provided through Wardrobe in Motion remain the sole property of MoVa at all times. Membership grants the member a temporary right to possess and use the garments in accordance with these Terms and does not transfer ownership.

Members must take reasonable care of all garments in their possession and use them only for their intended personal use.

Membership garments may not be sold, pledged, gifted, rented, sublet, transferred to another person, commercially exploited, permanently altered, or otherwise disposed of.

Members may not represent themselves as the owner of a membership garment.

The member must promptly notify MoVa if a membership garment is lost, stolen, seized, claimed by a third party, or otherwise becomes unavailable for return.

The member remains responsible for garments assigned to their membership account until they have been returned in accordance with MoVa’s return instructions.

3. Membership Duration and Cancellation

Membership has an initial minimum term of six months.

The membership cannot ordinarily be cancelled with effect before the end of the initial six-month term. Statutory rights of withdrawal, extraordinary termination, and other mandatory consumer rights remain unaffected.

After the initial six-month term, the membership continues for an indefinite period and may be cancelled at any time with a notice period of one month.

Upon termination of the membership, all MoVa garments in the member’s possession must be returned in accordance with Section 10.

4. Upfront Payment and Billing

The first two months of membership are payable in advance when the membership begins:

• Essential: €440 upfront, followed by €220 per month from month 3
• Classic: €640 upfront, followed by €320 per month from month 3

The upfront payment constitutes payment of the membership fees for the first two months.

From month 3 onward, the applicable membership fee will be charged automatically each month to the payment method provided by the member.

By joining the membership, the member authorizes MoVa and its payment service provider to collect recurring membership payments and other amounts lawfully due under these Membership Terms from the payment method provided, subject to applicable law.

Members are responsible for maintaining a valid payment method and keeping their payment information up to date.

5. Payment Failure

If a membership payment cannot be processed, MoVa may immediately suspend the member’s ability to exchange garments, request additional garments, or use other membership benefits until the outstanding payment has been settled.

The member will be asked to update their payment method and settle the outstanding amount within the period specified by MoVa.

If payment remains outstanding, MoVa may terminate the membership in accordance with applicable law and require the return of all garments in the member’s possession.

Termination or suspension due to non-payment does not waive membership fees or other amounts already lawfully due.

Failure to make a payment, cancellation or expiration of a payment card, or removal of a payment method does not terminate payment obligations already incurred and does not transfer ownership of any MoVa garment to the member.

6. Exchanges

Essential members may hold a maximum of three garments at any one time. Classic members may hold a maximum of five garments at any one time.

Members may request unlimited exchanges during an active and fully paid membership, subject to garment and size availability.

Members may register the return of garments currently in their possession and select replacement garments in the same process through their membership account.

If the member has already reached the maximum number of garments permitted under their plan, the return will first be received and processed by MoVa. The replacement order will only then be processed and dispatched.

The availability of selected replacement garments cannot be guaranteed while a return is being processed.

MoVa may temporarily restrict exchanges while previous garments remain unreturned or while payments or other amounts due under the membership remain outstanding.

MoVa reserves the right to reasonably restrict or suspend exchanges in cases of suspected fraud, misuse, or repeated material breaches of these Membership Terms.

7. Garment Care and Cleaning

MoVa is responsible for standard professional cleaning and routine maintenance of membership garments between rotations.

Members must exercise reasonable care when using and storing garments and follow any care instructions supplied with them.

Members must not undertake or arrange alterations, repairs, dyeing, or other permanent modifications without MoVa’s prior approval.

Members should not arrange professional cleaning of membership garments themselves unless expressly instructed by MoVa.

Reasonable signs of normal wear resulting from appropriate use are included in the membership and will not result in additional charges.

8. Damage

Members may be responsible for damage caused intentionally or negligently that goes beyond reasonable wear and tear.

This may include permanent stains, burns, significant tears, unauthorized alterations, damage caused by improper cleaning or storage, or other damage resulting from misuse or failure to exercise reasonable care.

Where reasonably possible, MoVa will first assess whether a damaged garment can be professionally cleaned or repaired. Where the member is legally responsible for the damage, MoVa may claim reasonable cleaning or repair costs.

Where a garment is irreparably damaged, MoVa may claim compensation in accordance with applicable law, taking into account the garment’s retail value, age, condition, and the extent of the damage.

Any amount claimed will be communicated to the member together with the basis for the charge.

Repeated negligent treatment of garments, intentional damage, or failure to settle amounts lawfully due in relation to damaged garments may result in suspension or termination of membership.

9. Loss or Theft

Members must take reasonable care to prevent membership garments from being lost, stolen, or accessed by unauthorized persons.

If a garment is lost or stolen, the member must notify MoVa without undue delay.

Where the member is legally responsible for the loss, MoVa may claim compensation in accordance with applicable law, taking into account the garment’s retail value, age, and condition at the time of loss.

Payment of compensation does not itself transfer ownership of a garment unless expressly agreed by MoVa.

If a garment for which compensation has been paid is subsequently recovered, the member must notify MoVa so that appropriate return and reimbursement arrangements can be made.

10. Return of Garments and Late Return

Upon termination or expiry of the membership, all membership garments in the member’s possession must be returned using the return method specified by MoVa.

Unless otherwise communicated by MoVa, all garments must be dispatched within 7 business days after the membership ends.

If all garments have not been returned within this period, MoVa may issue a further return request providing an additional reasonable deadline.

If the garments remain unreturned after this additional deadline, MoVa may take reasonable steps to recover its property.

For the period during which garments are withheld beyond the additional return deadline, MoVa may, to the extent permitted by applicable law, claim usage compensation up to the amount of the applicable monthly membership fee, calculated proportionately for the period during which the garments remain unreturned.

Such compensation does not reactivate the membership and does not entitle the former member to exchanges, new garments, or other membership benefits.

Where legally permissible, MoVa may additionally claim losses exceeding such usage compensation, including the value of garments that are not returned, taking into account their retail value, age, and condition, as well as reasonable costs incurred in recovering MoVa’s property. Any usage compensation already paid for the relevant period will be taken into account where legally required to avoid double recovery.

Where applicable, the member remains entitled to demonstrate that no loss, or a substantially lower loss, has occurred.

All garments remain the sole property of MoVa until returned. Termination of the membership does not transfer ownership of any garment to the member.

Outstanding membership fees and other amounts lawfully due remain payable notwithstanding termination or a request to return the garments.

11. Payment Reversals and Chargebacks

Members must not knowingly initiate an unjustified chargeback or payment reversal in respect of valid membership fees or other amounts properly due under these Membership Terms.

A chargeback, cancellation or expiration of a payment card, or removal of a payment method does not by itself terminate the membership, cancel amounts already due, or transfer ownership of MoVa garments.

Where a payment is reversed or disputed, MoVa may suspend membership services while the matter is investigated.

MoVa may seek recovery of outstanding amounts and reasonable costs resulting from an unjustified payment reversal to the extent permitted by applicable law.

Nothing in this section limits the member’s right to challenge an unauthorized or incorrectly processed payment or exercise any other statutory payment rights.

12. Suspension and Termination by MoVa

MoVa may suspend membership benefits where reasonably necessary, including in cases of outstanding payments, failure to return garments, suspected fraud or misuse, or material or repeated breaches of these Membership Terms.

Where permitted by applicable law, MoVa may terminate a membership for material breach, including persistent non-payment, intentional misuse of membership garments, unauthorized sale or transfer of garments, fraud, intentional damage, or repeated failure to return garments when required.

Where required by applicable law, the member will first be given an appropriate opportunity to remedy the breach.

Termination by MoVa does not transfer ownership of membership garments and does not affect amounts or claims that arose before termination.

13. Early Termination by the Member

The membership is intended as a six-month minimum commitment and cannot ordinarily be terminated with effect before the end of the initial term.

Any statutory right to terminate for cause or other mandatory termination rights remain unaffected.

Early termination requests arising from exceptional circumstances may additionally be considered by MoVa on a case-by-case basis. Any voluntary accommodation by MoVa in an individual case does not create an entitlement to early termination in other cases.

14. Statutory Withdrawal and Consumer Rights

Nothing in these Membership Terms limits mandatory statutory rights available to consumers.

Where a statutory right of withdrawal applies to a membership concluded online, information on that right and the procedure for exercising it will be provided in accordance with applicable law.

The six-month minimum membership term does not exclude statutory rights that apply independently of these Membership Terms.

15. Changes to Membership Terms

MoVa may amend these Membership Terms during an ongoing membership where there is a valid reason for doing so, including changes in applicable law or regulatory requirements, changes to payment or technical systems, operational changes to the membership service, prevention of fraud or misuse, or the need to address circumstances or issues that were not reasonably foreseeable when these Terms were established.

Any changes will be reasonable and proportionate, taking into account the interests of members, and will not retrospectively affect rights or obligations that have already arisen.

Members will be informed of material changes in advance by email or another durable medium and will be informed of the date on which the amended Terms will take effect.

Where applicable law requires the member’s consent to a particular change, that change will only take effect upon such consent.

16. Governing Law

These Membership Terms are governed by the laws of the Federal Republic of Germany, without prejudice to mandatory consumer protection provisions applicable in the consumer’s country of habitual residence.

17. Contact

For questions and membership-related requests, please contact:

MoVa GbR
Karlstraße 31
71069 Sindelfingen
Germany

Email:info@mova-atelier.com